Bono and Xu, Microsoft · October 2024
Copilot made IT admin tasks more accurate
181 people doing IT admin tasks in a simulated lab were 34.53% more accurate with Security Copilot and took 29.79% less time overall. 1
Microsoft staff testing a Microsoft product, in a lab. Multiple-choice questions took longer with it.
Full detail
In a randomised lab trial (Bono and Xu, Microsoft, October 2024), 181 participants recruited through Upwork completed IT admin tasks in a simulated environment, with half given Security Copilot. "Copilot subjects experienced a 34.53% improvement in overall accuracy and a 29.79% reduction in task completion time." Multiple-choice questions took 25.13% longer with it.
Written by Microsoft staff about a Microsoft product, in a simulated lab rather than live work. The discussion section was not read in full.
Strength: Moderate, vendor-run